As Product Design Director, I led the delivery of component design & development for Glassdoor's Design System 2.0. I developed and implemented a governance model across the organization, including streamlining adoption of and enabling contribution to the Design System by Product teams.
Design System Leadership
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Usability Evaluations
As UX Consultant for a travel marketing platform, I conducted a usability evaluation for the company’s primary B2B2C product. I identified and prioritized opportunities to enhance the user experience of the app, and worked closely with the Product team to deliver critical enhancements.
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New Product Discovery & Strategy
Working with a cross functional team, I led Design strategy, user research, ideation, and prototyping for an effort to clarify Glassdoor’s approach to winning in the Employee Experience space.
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As a solo individual contributor, I managed the user experience for Glassdoor's primary B2B Product, Employer Center. Working closely with three product teams, I delivered critical platform updates in order to retain customers and provide them with best-in-class tools to manage their Employer Brands.
B2B International Profiles
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Team Leadership & Management
Leadership
Implemented program & project management process across Product Design Org (Asana)
Collaborated with other design directors to iterate on team rituals, including Design Review & Critique
Fostered productive and collaborative relationships with key cross-functional partners as B2B domain leader and expert
Management
Interim Head of Design across the org from 10/22-06/23
Established the Chicago Product team and culture by hiring, managing, and mentoring the first 4 local designers
Rebuilt and led team during leadership transition period. Grew and developed a team of 5-7 designers
Developed org-wide Product Design career rubric & review framework
Hired 15+ new designers & UX Researchers, from intern to lead level
Participated in hiring committee for VP of Product Design
Assisted in cross-functional hiring committees (PM, Eng, PMM)